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KarmelPOS Features
KarmelPOS Features

All KarmelPOS Features in One Place

A clear overview of the system capabilities across point of sale, online store, inventory, payments, reports, integrations, and AI.

System & Permissions POS & Orders Catalog & Products Customers & Loyalty Online Store & Marketing Inventory & Suppliers Online Store Templates Payment Methods & Invoices Messages, Integrations & Analytics Expenses Customer subscriptions Replacement cards BIT payments System & Permissions POS & Orders Catalog & Products Customers & Loyalty Online Store & Marketing Inventory & Suppliers Online Store Templates Payment Methods & Invoices Messages, Integrations & Analytics Expenses Customer subscriptions Replacement cards BIT payments System & Permissions POS & Orders Catalog & Products Customers & Loyalty Online Store & Marketing Inventory & Suppliers Online Store Templates Payment Methods & Invoices Messages, Integrations & Analytics Expenses Customer subscriptions Replacement cards BIT payments
01

System & Permissions

A flexible base for companies, languages, users, permissions, and light or dark mode from one platform.

Multi-Language

Support Arabic, Hebrew, English, and Russian with proper RTL and LTR interfaces.

Users & Permissions

Clear roles for admins, managers, cashiers, and agents with controlled access.

Login & OTP Verification

Secure sign-in with phone verification codes and stronger account protection.

Dark & Light Mode

Switch comfortably between dark and light interfaces for cashiers and managers across different work environments.

02

POS & Orders

Fast cashier workflows with order management, customer display, printing, and offline selling.

Point of Sale POS

A practical cashier screen for products, barcode scans, discounts, payments, and printing.

Online & POS Orders

Keep online store orders and POS orders organized in one dashboard.

Order Management

Track status, notes, products, printing, invoices, cancellations, and refunds.

Customer Display

A customer-facing screen that shows products, quantities, prices, discounts, and totals live during checkout.

Offline POS Mode

Continue selling locally, then sync orders when the connection returns.

03

Catalog & Products

A rich catalog for products, categories, variants, brands, promotions, imports, and exports.

Product Management

Create and edit products with price, images, descriptions, status, stock, and barcodes.

Categories & Subcategories

Organize products into main and nested categories for storefront browsing.

Product Variants

Support colors, sizes, options, images, and stock for each variant.

Brands

Connect products to brands for easier filtering and catalog organization.

Product Offers

Enable sale prices and promotional discounts with admin control.

Import & Export

Bulk import products and export catalogs for integrations and reporting.

04

Customers & Loyalty

Customer, loyalty, and discount tools that improve repeat purchases and service.

Customer Management

Customer profiles with core details, order history, communication, and notes.

Customer Addresses

Save multiple addresses for faster repeat delivery orders.

Promo Codes

Create coupons with limits, customer rules, campaign tracking, and online order support.

Loyalty Points

Reward customers with points, balances, transactions, and clear redemption rules.

Favorites & Reviews

Let customers save favorite products and rate items to improve the store experience.

05

Online Store & Marketing

A complete online store with SEO, Google Ads, Merchant Center, and Analytics to improve visibility and sales.

Online Storefront

A modern storefront for products, categories, and customer orders.

Store Settings

Manage branding, sections, ordering methods, display options, and operating rules.

Search & Filters

Fast search and filters help customers find the right product quickly.

Cart & Checkout

A full buying flow from cart to order submission or payment.

Store & Product SEO

Optimized product and page metadata for better search visibility.

Google Ads Integration

Prepare your store for Google campaigns and track traffic and conversions from ads more clearly.

Google Merchant Center

Generate a product XML feed for Merchant Center with product data, pricing, availability, and images.

Product XML Testing

Validate products before sending them to Google to catch missing fields and reduce rejection errors.

Google Analytics

Connect Google Analytics to measure traffic sources, customer behavior, product pages, and order performance.

Microsoft Clarity

User behavior analytics to understand visits and improve pages.

06

Inventory & Suppliers

Strong back-office tools for warehouses, transfers, purchasing, suppliers, and delivery operations.

Multiple Warehouses & Inventory

Add multiple warehouses, connect stock to branches, and track quantities, alerts, and product movement from one place.

Serial Numbers

Track devices and products that require a serial number or IMEI per unit.

Warehouse Transfers

Move products between warehouses with documented items, quantities, and serials.

Purchase Orders

Create and receive purchase orders tied to suppliers, products, and variants.

Suppliers

Manage supplier details and connect them to purchases and products.

Delivery Companies

Define delivery companies and drivers and connect them to orders.

Delivery Zones

Set delivery areas and fees flexibly by city, zone, or region.

07

Online Store Templates

Three ready-made designs for your store, each with its own personality. Pick one in settings and your store transforms instantly on desktop and mobile, no developer needed.

A real store running on KarmelPOS

Classic

Abdeen My Home

A familiar, clear layout for stores with many categories: prominent search, a full category menu, and product cards that show discounts and prices at a glance.

  • Fast search and full category menu
  • Product cards with discount badges
  • App-style bottom bar on mobile
Visit store
Classic · Desktop
Classic · Mobile
Switch designs in one click from store settings
08

Payment Methods & Invoices

Multiple payment methods including cash, card, BIT, bank transfers, invoices, Z reports, partners, and cash drawer movements for accurate daily finance.

Fast Cash Payments Connected to the Drawer
01 / 07 Fast Cash Payments Connected to the Drawer
Payment Partners

Payment Integrations and Partners

Connect KarmelPOS with the right payment providers for your business so every transaction stays tied to the order and invoice.

Ready to connect

Tranzila

Payment integration with Tranzila according to company settings.

Ready to connect

PeleCard

Support PeleCard gateways and devices for more payment options.

Ready to connect

Alram

Integration for financial operations such as invoices or credit notes when enabled.

Financial Tools

Invoices, Reports, and Drawer Movements

After payment selection, KarmelPOS completes the financial flow with invoices, cashier reports, credit notes, and drawer movements.

01

Invoice Issuing

Issue invoices connected to orders with product, tax, and payment details.

02

Invoice Templates

A template editor for arranging invoice and Z report blocks with preview.

03

Z Reports

Cashier shift reports for sales, payment methods, cash, cards, and movements.

04

Credit Notes

Record official returns or discounts connected to previous orders or cashier drawers.

05

Cash Drawer Withdrawals

Record protected cash withdrawals with amount, note, and Z report connection.

09

Messages, Integrations & Analytics

WhatsApp, SMS, reports, logs, WooCommerce integrations, and AI tools for management and growth.

WhatsApp Messages

Send order details or custom notifications through WhatsApp by company settings.

Manager Order Alerts

Notify managers when new website orders arrive without constant refreshes.

SMS Messages

Use SMS for OTP, sensitive alerts, and system-related notifications.

Reports & Statistics

Reports for sales, orders, payments, top products, payment methods, and discounts.

Transaction & Technical Logs

Transaction Logs and Print Trace Logs for payments, printing, integrations, and errors.

Subscriptions & Packages

Manage company packages, subscription status, and enabled features.

WooCommerce Integration

Sync products, categories, variants, and images from WooCommerce.

AI Product Image Design

Improve or generate product images using AI from product data.

Barcode Image Lookup

Find external product images by barcode and apply them faster.

Full Manager Control

Manage products, orders, customers, inventory, suppliers, reports, and settings in one place.

10 Expenses

Clear expense management for the store

Record daily expenses or prepare recurring expenses with categories, suppliers, and automatic schedules that clarify operating costs.

One-time expense with date, amount, and category
Optional supplier connection
Recurring expenses by days, weeks, months, or years
Limited or unlimited cycles with daily automatic generation
Expense workflow One-time or recurring
Type Single / Recurring
Schedule Daily, weekly, monthly
Tracking Category + supplier
Categories Suppliers Auto run
11 Customer subscriptions

Monthly subscriptions with Visa or cash

Create customer packages, choose the start and first billing date, and let the system generate monthly payments by Visa or cash.

Packages with name, price, and active status
Subscription tied to a customer and package
Visa or cash payment method
1 to 24 months or open subscription
Monthly payments with pending, success, and fail states
Subscription billing Monthly billing cycle
Methods Visa / Cash
Duration 1-24 months / Open
Retry Visa retry or cash
Visa token Cash mark paid Auto payments
12 Replacement cards

Exchange notes directly inside POS

Issue an exchange note with a code, barcode, and expiry, then use it at the cashier to select returned items and complete the replacement order.

Unique exchange code with barcode
Print with or without prices
Configurable validity and terms
Select specific items for exchange
Calculate price difference and create credit when needed
Exchange note Code, barcode, replacement order
Status Active / Used / Expired
Validity Configurable days
Difference Credit when needed
Barcode Print Credit note
13 BIT payments

BIT payments in POS

BIT is available in POS and split payments, and appears across orders, invoices, Z reports, and financial reporting.

BIT button in POS checkout
BIT inside split payments
Order filtering by BIT
BIT totals in Z reports
BIT passed to invoices and financial integrations
BIT payments POS, split payments, reports
POS Quick method
Reports Z total Bit
Invoices Payment Bit
Split pay Invoice Z report

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These features are built to make daily operations easier, faster, and clearer.

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